Returns Policy

Last updated: July 14, 2026

This website is owned and operated by Sam Milan Hewitt, trading as sammilanhewitt ("sammilanhewitt", "we", "us", or "our").

Thank you for shopping at sammilanhewitt.

Every order is carefully prepared and packaged to ensure it arrives safely. Please read this policy before placing an order.

As artwork is produced and packaged with care, we only accept returns in the circumstances outlined below.

If you change your mind, you may request a return within 14 days of receiving your order.

To be eligible:

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds will be processed after the returned item has been received and inspected.

Original artworks are unique pieces.

Returns may be accepted within 14 days of delivery provided the artwork is returned in its original condition.

The customer is responsible for arranging secure, insured return shipping unless the artwork arrived damaged or the wrong item was sent.

If an artwork is damaged during return shipping because it was not packaged appropriately, a full refund may not be possible.

Please inspect your order upon arrival.

If your item arrives damaged or you receive the wrong product, contact us within 48 hours of delivery with:

We will work with you to provide a replacement or refund where appropriate.

We cannot accept returns for:

Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for your bank or payment provider to process the refund.