Shipping Policy

Last updated: July 14, 2026

This website is owned and operated by Sam Milan Hewitt, trading as sammilanhewitt ("sammilanhewitt", "we", "us", or "our").

Processing Times

Orders are typically prepared and dispatched within 3–5 business days unless otherwise stated.

Original artwork may require additional preparation time for careful packaging.

Packaging

Every order is carefully packaged to help ensure it arrives safely.

Original artworks may be shipped using reinforced packaging and protective materials appropriate for the artwork.

Shipping Methods

Orders are shipped using trusted postal or courier services.

Once your order has been dispatched, you will receive confirmation and, where available, tracking information.

Estimated Delivery Times

Estimated delivery times are provided as a guide only.

United Kingdom

  • Royal Mail Tracked 48: aims to deliver in 2 working days after dispatch

International

  • Europe: approximately 3–7 working days

  • North America: approximately 5–10 working days

  • Rest of the world: approximately 7–15 working days

These are estimates only and may vary due to postal delays, customs processing or other factors outside our control.

International Orders

International customers are responsible for any customs duties, taxes or import charges imposed by their country's customs authorities.

These charges are not included in the purchase price or shipping costs.

Lost or Delayed Parcels

If your parcel has not arrived within a reasonable time, please contact us and we will work with the shipping provider to investigate.

Damaged Parcels

If your parcel arrives damaged, please retain the packaging and contact us within 48 hours with photographs of both the packaging and the item so we can assist you.

Contact

  • Business name: Sam Milan Hewitt trading as sammilanhewitt

  • Website: www.sammilanhewitt.com 

  • Email: sammilanhewitt@gmail.com